Nick Moriello, President
Highmark Blue Cross Blue Shield Delaware
March 14, 2025
A commitment to community well-being is fundamental to creating a truly effective and sustainable healthcare system. High-impact organizations recognize that value-based care requires a strategic and proactive partnership with communities. This includes prioritizing effective outreach, engagement, and the improvement of social determinants of health that greatly impact overall patient wellness. Successful models consistently demonstrate an understanding of the deep connections between access to quality care and community support. This session provides a compelling case study of a highly effective, integrated model which demonstrably enhances patient experiences, outcomes and community health.
Nick Moriello is a highly accomplished healthcare CEO and entrepreneur with a proven track record of improving care, reducing costs, and building successful businesses. He has led Highmark Delaware through significant financial and cultural transformations, achieving impressive market share and recognition for its workplace culture and commitment to diversity. Prior to this, he founded and sold successful healthcare insurance agencies, demonstrating his ability to grow businesses and create value. Moriello’s expertise spans both the delivery and financing sides of healthcare, and he has fostered strategic partnerships with major health systems, government agencies, and non-profit organizations. He is a respected leader in the Delaware community, serving on numerous boards and advocating for healthcare policy improvements. His commitment to ESG principles is evident in his leadership of BluePrints for the Community, a donor-advised fund focused on improving healthcare access and community well-being.
This session will feature a case study detailing the successful implementation of a value-based care model, demonstrating how improvements in patient experience directly translated to better outcomes. Nick will share insights on effectively aligning financial incentives, improving care coordination, and measuring the return on investment (ROI) of patient-centered initiatives. Practical guidance will be provided to help organizations move from traditional fee-for-service models to more sustainable, patient-centric models of care.